Turning your customers into happy homebuyers.

We are a household name for companies in the house building business.

Helping our clients to save time, reduce costs, and minimise stress levels to boost customer satisfaction.

Turning your customers
into happy homebuyers.

We are a household name for companies in the house building business.

Helping our clients to save time, reduce costs, and minimise stress levels to boost customer satisfaction.

Our Services

Elevana Elite Demonstrators

Imagine a situation where every one of your homebuyers receives a fully-managed, fully-loaded and professionally delivered home demonstration or handover backed by an 8 week “Full Knowledge Guarantee” – that’s Elite Demonstrators

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Elevana AV

As ‘demonstrators who do videos’, we can get stuck straight in with creating instructional videos for your homebuyers. You don’t have to write scripts, hire presenters or anything that you’d usually associate with hiring an AV team. Happy customers, happy you.

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Home Demonstration & Handover Training

This training is the industry’s go-to hands-on course. We’ll sharpen your presentation style, prep you to answer any difficult questions that may get thrown your way, and give you the confidence to do a great job. Your customers will be delighted!

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“How To Control Your Elephant” Training

Homebuyers can bring a trunkload of emotions with them, especially when things go wrong. In this course, we’ll teach you how to control your own emotions and say the right things, at the right time – every time!

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Hot off the press...

Elevana Ltd is thrilled to be recognised as an Accredited New Homes Quality Board Supplier

The New Homes Quality Code (NHQC) emphasises the need to provide clear and concise information to new home buyers and give them the opportunity to receive both a comprehensive home demonstration and an independent inspection of their new home.

Why so thrilled?

We offer the perfect combination of services to support you in delivering what the Code requires.

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Our goal is to help home builders, developers and housing associations deliver better and more consistent customer experiences.

What our clients think about Elevana Elite Demonstrators

"We've been working with the Elite Demonstrator team for over 5 years now and I would certainly recommend them
We didn't have the resource to ensure all customers had the same level of service and expertise. By them delivering a consistent, detailed demonstration many of the questions customers ask after moving in have already been covered during the demonstration."

Customer Services Manager, Development – Europe, Lendlease
What our clients think about Elevana AV

"We would recommend using Elevana
We would absolutely recommend using Elevana for the creation of videos and look forward to commissioning more in the near future."

Group Head of Customer Care, Bellway Homes Group
What our clients think about Home Demonstrations & Handover Training

"We have seen our customer satisfaction scores rocket to 100% as a result of the training
We were shown what a home demonstration should be and how to structure it. We were given lots of tips and support. We are now consistent in our approach and the teams feel confident and comfortable."

Head of Customer Experience, Gentoo Homes
What our clients think about “How To Control Your Elephant” Training

"I'd just like to thank you for conducting the How to control your elephant course yesterday.
There was a real buzz of excitement from the team at having these new tools, which will allow them to effectively and confidently deal with our customers. It was a day well spent by all of us."

Customer Service Director, Crest Nicholson South West